If i disable or turn off the camera s motion detection on my doorbell will i still receive chime announcements when the doorbell is pressed.
Ring motion alerts not working.
While cameras such as spotlight cam indoor cam floodlight cam and stick up cam only send out motion alerts doorbell products such as ring video doorbell ring video doorbell 2 ring video doorbell 3 ring video doorbell 3 plus ring video doorbell pro and.
As of yesterday morning it has stopped recording or alerting me to any motion triggered events.
For stick up cam you ll only see the button for motion alerts.
On that note you should double check to make sure that ring alerts and motion alerts are even enabled on your primary device.
Buttons one for ring alerts and another for motion alerts.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
First make sure your notifications are enabled.
They are not queued for future retrieval and the notifications do not have to be cleared.
My motion zones are active but i am not receiving any alerts.
Tap the motion zone you would like to disable.
Then follow the prompts to save the change.
I have had my ring doorbell 2 installed and working since november 2018.
For example if you.
Getting started with ring notifications depending on your ring device there are two different types of notifications you ll receive.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
Prior to this it has worked fine in this regard.
Tap on the three lines on the top left side of the screen.
Make sure the motion alerts button is set to the blue on position to activate these alerts.
Doorbell button presses are considered separate events from motion events.
If you want to set your motion zones follow the steps listed below.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
Notification settings have to be set individually for different devices.
If you just installed your floodlight cam you won t receive any motion alerts unless you set and activate at least one motion zone in your motion alerts.
Go to the device you want to check and make sure the buttons for both ring alerts and motion alerts are set to the blue on position.
I can still access live view and a recording is generated any time that i do so.
If your motion alerts are activated but your device is still not capturing people try extending.
Essentially if you aren t seeing ring notifications on a secondary device you just need to enable notifications on that device.
What do i do.
Open your ring app.
