Notification settings have to be set individually for different devices.
Ring motion alerts stopped working.
I can still access live view and a recording is generated any time that i do so.
Prior to this it has worked fine in this regard.
Notification settings are specific to the device connected to ring not your actual ring.
When you push the button on your ring it emits a sound.
If you are experiencing the above then your ring pro may have disconnected itself from your wifi network.
You can adjust this through the alexa app on your mobile device.
Even if your wi fi network is functioning normally your ring device could be running into problems connecting.
For ring doorbells and cameras.
My motion zones are active but i am not receiving any alerts.
Ensure the switches for both ring alerts and motion alerts are toggled on they ll both be blue.
Select zones and ranges.
Open the ring app and navigate to the device health menu.
What do i do.
First make sure your notifications are enabled.
Check your ring app settings.
Go to your device settings in the ring app and make sure the buttons for both ring notifications and motion notifications are set to the blue on position.
To adjust the sensitivity of the ring s motion detection start by opening up the ring app on your phone and tapping on your ring doorbell at the top of the screen.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
I have had my ring doorbell 2 installed and working since november 2018.
Then follow the prompts to save the change.
The ring app doesn t show any events being captured.
Try restarting your router to reconnect to your wifi network.
When a motion alert is triggered on your ring device your amazon echo will flash yellow send an audible chime and announce that someone is at the front door or back door side yard etc.
Notification settings are specific to each mobile device connected to ring not your actual ring doorbell or stick up cam.
Go to the device you want to check and make sure the buttons for both ring alerts and motion alerts are set to the blue on position.
As of yesterday morning it has stopped recording or alerting me to any motion triggered events.
Check this by pressing the doorbell button or triggering a motion alert.
Make sure your notifications are enabled in the ring app.
Tap the motion zone you would like to disable.
If you have multiple echo devices all of the devices will make the announcement.
You don t get any alerts in the ring app.
If an event doesn t appear your ring device has most likely been disconnected from your wifi network.
Follow the prompts in the ring app to save the setting.
If your device is functioning properly a new event will appear in your activity log.
For example if you activate notifications on your phone they will not be automatically activated on your tablet.
In the ring app go to your device settings and make sure the switches for both ring alerts and motion alerts are set to the blue on position.
Tap on motion settings.
First make sure your notifications are enabled.
You should also check your ring device s internet connection.
