Furthermore they informed me that i need a 30va transformer for my mechanical door bell.
Ring pro doorbell chime buzzing.
Very good article for ring doorbell pro.
Was getting 12v out but only 6v at both chimes and ring doorbell.
Mine is only 10va so they are sending me a replacement one that is 30va.
Select your ring pro.
I ran brand new doorbell wire to support this installation.
Second the indoor chime won t ring when someone hits the doorbell.
To check the voltage of your ring pro.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged.
First the ring device will no longer charge.
No more buzzing 12v at both chimes and button and doorbell button and chimes work again.
I started by using the 16v 10va transformer that came with the chime.
I have two ring pro video doorbells connected to a mechanical chime.
Select your ring video doorbell pro.
That worked successfully for a couple of weeks.
Tap the three lines on the top left.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
You will need to ensure it has the right chime kit type under the main menu devices doorbell pro device settings general settings doorbell chime type.
Hey genesis531 did you ensure that you have the ring app configured with the ring video doorbell pro to know what kind of chime kit you have.
I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.
Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer plug in adapter or 30 volt amps when used with an internal doorbell.
Hey jrancatore if you are using a digital chime kit and only the chime kit is going off by itself please ensure that chime is on our chime compatibility list if the random ding alerts are also coming from the video doorbell to your app during these occasions please check for any damage debris or objects near the doorbell button.
I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.
Disconnecting power causes two major problems.
Disconnected the ring doorbell and reinstalled old doorbell button.
Open the ring app.
My ring video doorbell 2 is buzzing non stop after working well for 6 months.
