Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Ring pro doorbell chime not working.
If it chimes this means the chime kit is at least working and there is enough power to power the chime kit.
Choose doorbell kit.
Tap the three lines on the top left.
Not ringing your existing internal doorbell correctly.
If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.
The chime and chime pro are plug in devices that provide audible alerts whenever motion is detected or a doorbell s button is pressed.
Additionally please ensure the wiring used is not old fraying corroded or thin cat5 6.
Night vision doesn t work.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
Find out more about the installing the video doorbell pro if you re in europe.
The difference between the chime and chime pro is that the chime pro is a wifi extender in addition to providing audible alerts inside your home.
Did not get it to work after hour spent with support personnel got cut off a second time after i was told it was out of warranty and after agent said he will talk to supervisor about sending a new one anyway.
If you have a ring doorbell pro you can mute the mechanical chime.
Open the ring app.
Open the ring app.
Mine is only 10va so they are sending me a replacement one that is 30va.
Mine has a usb port behind a little tab on the oppisite side from the reset button.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Very good article for ring doorbell pro.
For ring doorbell pro.
There are some differences between the traditional ring doorbell and the ring doorbell pro in muting the chime.
Video doorbell pro is not compatible with existing wired doorbells in europe.
Both the ring chime and ring chime pro are compatible with the ring video doorbell pro.
Ring pro works fine for a couple of events and then stops working.
Ring doorbell pro suddenly stopped working my ring video pro recently quit working at about 2 1 2 years.
On the other hand a regular ring doorbell requires an add in chime.
That being said it does not mean there is enough power to operate both the chime kit and the video doorbell with a trickle charge.
If you do have an existing bell you ll need to check that your pro power kit is properly installed.
This article applies to ring video doorbell pro users within the us and canada.
Just received a ring chime today.
Furthermore they informed me that i need a 30va transformer for my mechanical door bell.
To check the voltage of your ring pro.
How to link your ring devices to a chime or chime pro.
